POP RUSH

ANDROID APP · CUSTOMER SUPPORT

Privacy Policy

Effective: October 13, 2026

Your game records stay on your device. Support reports are sent only when you send an email yourself.

1. Scope and contact

This privacy policy applies to the POP RUSH (팝 러시) Android app (package: com.poprushkorea.game) and this support website. Contact the POP RUSH operator about privacy or game support at poprushsupport@gmail.com.

2. Game information on your device

The app stores best scores, survival time, round counts, challenge progress, unlocked and selected skins, language, mode, tutorial status, and sound, vibration and effects settings locally. This information is used to save records, preserve preferences and track challenges. It is not automatically uploaded to an operator server. Available fields may vary by app version.

3. Automatic collection and device access

The current app has no game accounts, online rankings, advertising SDK, analytics SDK or in-game purchases. The game runs from files included on your device. Game features do not access contacts, location, camera or microphone. Optional vibration uses a supported device’s vibration function. Operating-system backup and restoration depend on your device settings.

4. Support emails and issue reports

When you email us, the operator receives your sender email address, message and any files you attach. Reports may contain your description, app version, game mode and state, screen size, connection status and recent runtime errors. We use this information only to reply and investigate the issue. You must press Send in your email app; the game does not send reports automatically. Review the report before sending it and do not include passwords, verification codes or unnecessary sensitive information.

5. Sharing, backup files and external services

Score sharing and backup export or import happen only when you choose them. Only records in your chosen import file are loaded; files are not automatically uploaded to the operator. Your selected email app or sharing service may process what you send. Support email is handled through Google Gmail. The operator does not sell support information or use it for advertising, and does not disclose it outside support purposes unless required by law. Google services process information under the Google Privacy Policy.

6. Support website access

When you visit this support website, Cloudflare may process your IP address, browser information and access logs to deliver pages, maintain security and operate the service. This support website is hosted on Cloudflare Pages. It has no operator-added advertising SDK, analytics SDK or account registration. Hosting-service information handling follows the Cloudflare Privacy Policy. Website access logs are separate from locally stored app records.

7. Retention and deletion

Local game information stays on your device until you delete it. Clear records in app settings to remove scores. Versions with Reset challenges and skins allow separate deletion of collection progress. Clear the app’s storage or data in Android settings to remove local game information and preferences. Delete exported or shared backups and reports separately. Support emails are deleted once the inquiry is resolved and they are no longer needed, except where applicable law requires retention.

8. Privacy requests and protection

Request access, correction or deletion of support information, or ask about its handling, at poprushsupport@gmail.com. We may verify the requester to the extent needed to process a request. The operator cannot remotely delete records held only on your device; use the local deletion steps above. Access to support information is restricted to the operator and protected through email account security settings. External services’ transmission and storage security follow their own policies.

9. Policy changes

If advertising, accounts, online rankings or other data features are added, or handling changes, we will update app disclosures and this policy. The effective date will be shown on this page.